Hello. For the items that I have shipped, i have paid for the shipping myself as I did...

GetHuman-cobainh's customer service issue with OfferUp from May 2019

Help with my OfferUp issue
The issue in GetHuman-cobainh's own words
Hello. For the items that I have shipped, i have paid for the shipping myself as I did not receive the email on time when I went to the post office. So the items I shipped have different tracking numbers then the ones that were prepaid. How can this be fixed?
GetHuman-cobainh did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman-cobainh fixed the problem
So basically, if you’re new like I was and someone buys your item that you have listed, make sure you print the label for that item and don’t ship it at your own expense. I finally got through to someone at customer service via twitter and was told basically I’m **** out of luck if I wanted to get paid because they couldn’t track my package even though the customer had the tracking number of the package I purchased. I was only paid through good faith by messaging the person and letting them know what was going on
Please help with my OfferUp issue
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman-cobainh
May 10th, 2019 - 2 mons ago
I have an issue with OfferUp too
Fixed
GetHuman-cobainh shared how to fix
Seen by 9 customers so far
Similar issue to 9949 others
0 customers following this
Items needed
Username
Password
Email address on the account
Timeline
GetHuman-cobainh started working on this issue
May 10th 2:43am
GetHuman-cobainh indicated the issue is not fixed yet.
May 10th 7:02am
GetHuman-cobainh indicated the issue is not fixed yet.
May 10th 7:06am
GetHuman-cobainh confirmed the issue is fixed. Hooray!
May 14th 2:30pm