Hello I posted using offer up a listing to sell ear buds a charge cord and a charge blo...

GetHuman-rgjjjj's Missing Payment issue with OfferUp from May 2019

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Hello I posted using offer up a listing to sell ear buds a charge cord and a charge block all new . A person named Ivone bought it using the mail program offer up uses . She paid and I printed out the label provided . I mailed it the next day April ** , **** . From that date it took until May * , **** for the customer to receive it . Ivone stated to me she still wants the item . I told her it got lost by usps . I opened up a report to get it tracked done . Kim called me from the Rancho Cucamonga usps( ***-***-**** ) and said there is nothing they can do to locate it . I would just have to wait . Well now that it’s Delivered the customer refuses to pay me . She has my home address . She refuses to respond to me by message or text. Here’s the tracking number provided by offer up using usps postage print out provided ************************** *It clearly shows delivered.in the mean time offer up closed this sale even though the item was lost and eventually found and delivered . By offer up closing the sale and telling me to repost it In which I can’t I don’t have the item usps does . She was able to keep her payment because it got cancelled out by offer up and my item was taken by the customer who bought it originally Ivone . Now the customer just stole this item*From me and I want compensation for my sale using offer up . Ivone is out of Fresno California. Total amount for sale was **.** . *Can someone please contact me *Thx Roy Fuerte **** ***-**********@***.com
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OfferUp

Missing Payment issue
Reported by GetHuman-rgjjjj
May 8th, 2019 - a mon ago
I have an issue with OfferUp too
Not resolved
Seen by 7 customers so far
Similar issue to 9891 others
0 customers following this
Timeline
GetHuman-rgjjjj started working on this issue
May 8th 10:11pm
GetHuman-rgjjjj indicated the issue is not fixed yet.
May 9th 10:25pm
GetHuman-rgjjjj indicated the issue is not fixed yet.
May 9th 10:29pm