Offer up let’s people post items that are fake and false. Then as soon as the package arrives and you go to get a refund because the item is not what was advertised. Offer-up declines to give you a refund because you lost time in the shipping. Then the person posting keeps the money that they just scammed you out of. Offer up does nothing about it. This is the second time I was scammed on offer up and I reported the last person as well but I lost out because I bought junk and the sellers post it as authentic and it’s not...once I had it verified. Offer up is a total scam. They allow con artist to post items and then does not hold them accountable.

GetHuman2730247's Refund an Order issue with OfferUp from April 2019

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The issue in GetHuman2730247's own words
I want my ***.** back plus *.** for shipping. The item is not authentic. It’s not worth even **.** it’s a fake. ... Seller Yolanda Sanchez posted an authentic Tiffany necklace for sale. I bought it and I took it to a Tiffany store and discovered it was not an authentic Tiffany like she had posted on offer up. She violated offer-up policy by posting it as an authentic Tiffany necklace. My name is Susan Fernan and my transaction is *******. My email is *****@***.com. I am going to go make a police report today against the sell and offer-up for allowing this to happen.
It’s frustrating because the seller is a fraud and offer up allows this kind of behavior. They let con artist sell and get away with it and offer up does nothing about it. They ignore us honest people that get taken advantage of. And we cannot even get in contact with offer up. Offer up company is a fraud and a scam.
I want my ***.** fillets back. I will gladly ship the fake Tiffany necklace back and get my money back.
I expect to receive honest product for my money I spent. If the product is a fake or a scam then the seller or offer up needs to refund me the money. Offer up needs to make it right and get people like Yolanda Sanchez off of the site before she scams more honest people like me.
I have tried to get I. Touch with the seller and offer up but no one is responding. So I am here stuck with ***.** fake Tiffany necklace.
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OfferUp

I used offer up and bought a Tiffany necklace from a seller Yolanda Sanchez in Compton Ca. She posted authentic but it was a fake and a scam.
Refund an Order issue
Reported by GetHuman2730247
Apr 12th, 2019 - 2 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 8694 others
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