I have two issues. One is with an item I sold. I sold this item all the way back on Mar...
GetHuman2611493's customer service issue with OfferUp from March 2019
Help with my OfferUp issue
First: share to improve GetHuman2611493's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2611493's next move: go to the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2611493 will want to follow the link below to head to their help center. We will check on GetHuman2611493 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2611493 may need:
Username, Password, and Email address on the account
The issue in GetHuman2611493's own words
I have two issues. One is with an item I sold. I sold this item all the way back on March *th for $**. It was titled "Serial Killer Bundle." It shows on the app that I have the money from that sale pending, and when I click on the transaction itself, it states "your package has been scanned by the carrier. Your payment will be processed within one hour." The problem is I saw this days ago and it looks like the payment has yet to be transferred.*Secondly, I bought a ring off of a scammer. This one I understand if I don't get my money back, however I'd appreciate it if I could because I paid $** for a supposedly sterling silver opal ring that turned out to be on a wholesale website for $**. This is blatant false advertising. If I can I'd like to be refunded for the purchase and I already reported the individual but I have no idea what will happen with that.
GetHuman2611493 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman2611493 fixed the problem
We are waiting for GetHuman2611493 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.