@Hotrod @Elin @Mj**** I am also having some problems. Nothing is working whatsoever. An...

GetHuman2601322's customer service issue with OfferUp from March 2019

10 views | 7758 similar | 0 following
Help with my OfferUp issue
First: share to improve GetHuman2601322's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2601322's next move: find and follow the right step-by-step guide.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2601322 will need to dig through the advice provided by OfferUp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2601322 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if OfferUp has better answers for you: OfferUp Help Center
The issue in GetHuman2601322's own words
@Hotrod @Elin @Mj**** I am also having some problems. Nothing is working whatsoever. And every time I try to reach out to you guys, I never hear anything back from you guys. I am unable to view any of my messages on OfferUp. Every time I go to my message center it shows “no messages”. I can’t send messages and I can’t receive messages. I've sent myself multiple messages from another account and have yet to receive those messages. I’ve also messaged sellers and have yet to get any responding messages. I had to make a temporarily account so I can contact you! My email address to my permanent account is *****@***.com I can provide any other information that is needed to get my permanent account back up and running. This issue occurred I’ll say about a couple months ago or so. Please help me out in finding a solution. I am eager to purchase from sellers but seems like I am unable to get a in contact with them. I’ve also updated the app to the latest version. I’ve removed the app and reinstalled the app. Nothing is working. Please HELP ME!

GetHuman2601322 did not yet indicate what OfferUp should do to make this right.

How GetHuman2601322 fixed the problem

We are waiting for GetHuman2601322 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2601322 fixes it.
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman2601322
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 7758 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman2601322 started working on this issue
Mar 27th, 2019 1:21am