On Saturday, March **, **** I began a * day free trial of Promotion Plus for one item...

GetHuman-carlamw's customer service issue with OfferUp from March 2019

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The issue in GetHuman-carlamw's own words
On Saturday, March **, **** I began a * day free trial of Promotion Plus for one item. Yesterday, March **, ****, I attempted to stop the promotion, as it would be free until yesterday, March **th. I could not obtain any verification or conformation that the promotion would be ended (per my request) as of today. I contacted customer service by email yesterday, and they just referred me to a generic help site for iPhone users on how to stop a subscription. Although I went through all the steps, I still don't know if it has been stopped. Today it would be posting to my account for $**.**, which I want to prevent. Can anyone just tell me if it was stopped or not?!!
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Customer service issue
Reported by GetHuman-carlamw
Mar 26th, 2019 - 23d ago
I have an issue with OfferUp too
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Seen by 3 customers so far
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GetHuman-carlamw started working on this issue
Mar 26th 8:24pm
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Mar 26th 8:24pm