I purchased a washer and dryer from a seller from your site. I was assured from them th...

GetHuman2636213's Missing Delivery issue with OfferUp from March 2019

4 views
 | 
8008 similar
 | 
0 following
Help with my OfferUp issue
First: share to improve GetHuman2636213's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2636213's next move: go to the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2636213 will want to follow the link below to head to their help center. We will check on GetHuman2636213 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2636213 may need:
Username, Password, and Email address on the account
The issue in GetHuman2636213's own words
I purchased a washer and dryer from a seller from your site. I was assured from them that it was I perfect working order and even told if I had any problem within ** days to contact them. Well turns out it started off working with both then stopped. I tried to contact them several times and got no response. I was told by Melissa your trust and safety team to contact law enforcement in which I did. I was told that they don't get involved with things like this at all period and wouldn't no why I was told that. I've seen that the seller is still doin the same thing as far as scamming people out of their money and guaranteeing buyers that they are in working order and not. Now I'm out of $***.** and it isn't right. I need to no what I can do about this situation how do I get the sellers information to May be take this to civil court. I still have emails of me and sellers conversation up to the point of delivery and transaction if that would be helpful and then stating it was in good condition and working order I need answers.
GetHuman2636213 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman2636213 fixed the problem
We are waiting for GetHuman2636213 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2636213 fixes it.
This email address isn't valid

OfferUp

Missing Delivery issue
Reported by GetHuman2636213
Mar 29th, 2019 - 6 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 4 customers so far
Similar issue to 8008 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2636213 started working on this issue
Mar 29th 10:27pm