I’m scared about shipping. I’m selling a device that costs $***... if I ship it certifi...

GetHuman2473085's customer service issue with OfferUp from March 2019

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The issue in GetHuman2473085's own words
I’m scared about shipping. I’m selling a device that costs $***... if I ship it certified thru offer up how am I protected? **Please answer me this: if I ship the product and they receive it and want to send it back... can they? Suppose they send me back the product broken or not in the state I sent it in? How am I protected? I want to sell my product and I’m getting a lot of shipping offers so I want to ship. But I do not want to lose my product or my money. Please help and explain to me? Please address my specific scenario and not just copy and past an automated answer please.
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OfferUp

Customer service issue
Reported by GetHuman2473085
Mar 13th, 2019 - 5 mons ago
I have an issue with OfferUp too
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Seen by 5 customers so far
Similar issue to 7121 others
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Timeline
GetHuman2473085 started working on this issue
Mar 13th 5:33pm