I purchased an iPhone * Plus for a seller on offer up and comes to find out the iPhone...

GetHuman-shaynaev's customer service issue with OfferUp from February 2019

1 view
6518 similar
0 following
Help with my OfferUp issue
First: share to improve GetHuman-shaynaev's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shaynaev's next move: go to the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shaynaev will want to follow the link below to head to their help center. We will check on GetHuman-shaynaev later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shaynaev may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-shaynaev's own words
I purchased an iPhone * Plus for a seller on offer up and comes to find out the iPhone is in activation Lock which means I need the sellers help to get in the phone or she could just sign out the sold device off her iCloud i never did get a reply back she was replying back to me before I purchase the phone with any problem and now I’m out of *** dollars she change her name to jit** her name was up at one point but she change it I would like for the seller to just sign the sold device out of iCloud and I’ll be happy or my money BACK
GetHuman-shaynaev did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman-shaynaev fixed the problem
We are waiting for GetHuman-shaynaev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shaynaev fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shaynaev
Feb 28th, 2019 - 3 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 1 customer so far
Similar issue to 6518 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shaynaev started working on this issue
Feb 28th 1:49am