Seller not receiving my messages

GetHuman-malvaro's customer service issue with OfferUp from February 2019

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The issue in GetHuman-malvaro's own words
Buy an item that is listed for sale ... I was communicating with a lady who posted an item on Offer Up. Once I asked for her address, the app populated something to meet. Ever since then, I know she has not been receiving my messages.
I am trying to buy this item and we already agreed on a price. I know that she is not receiving my messages. I even tried to ask her something on another item she is selling. That message isn't even coming up in the dialogue.
I just want to be able to continue to communicate with folks that are selling things I am interested in.
I am a good customer because I respond in a timely fashion, and meet at the agreed time.
I have removed my app and reinstalled, twice. I logged in to my laptop. I have tried reaching out to her on other items she is selling. This HAS to be a system issue. Please correct this.
I have an issue with OfferUp too
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OfferUp

Offer Up Messanger
Customer service issue
Reported by GetHuman-malvaro
Feb 18th, 2019 - 8 mons ago
I have an issue with OfferUp too
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Seen by 3 customers so far
Similar issue to 6056 others
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GetHuman-malvaro started working on this issue
Feb 18th 4:48pm