I sold an item and the buyer went through the steps and offer up got the money.On my en...

GetHuman-s_tucci's customer service issue with OfferUp from February 2019

6015 similar
0 following
Help with my OfferUp issue
First: share to improve GetHuman-s_tucci's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-s_tucci's next move: try the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-s_tucci will want to follow the link below to head to their help center. We will check on GetHuman-s_tucci later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-s_tucci may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-s_tucci's own words
I sold an item and the buyer went through the steps and offer up got the money.On my end i was told i would receive a packing slip so i could send the merchandise to the buyer.FIrst of all i dont know where the money was sent,this the first time i have done this.I sent my debit card info already.I used to have a g mail account but i dont anymore so i sent your company my email address to be used to confer wkth me.Its. *****@***.com dont understand how i get my money as well as how i get the packing slip to send my buyer his purchase.
GetHuman-s_tucci did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman-s_tucci fixed the problem
We are waiting for GetHuman-s_tucci to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-s_tucci fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-s_tucci
Feb 17th, 2019 - 8 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 2 customers so far
Similar issue to 6015 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-s_tucci started working on this issue
Feb 17th 4:00am