I paid this Tom*Areceli from offer up ***$. He claimed he would deliver but I had to gi...

GetHuman-deneise_'s customer service issue with OfferUp from February 2019

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The issue in GetHuman-deneise_'s own words
I paid this Tom*Areceli from offer up ***$. He claimed he would deliver but I had to give him ***$ up front thru Chase*Zelly for a washer and dryer. It was never delivered due to weather conditions and another day due to they went to the wrong address. So I canceled and asked for my cash back. Two weeks later, they will not refund my money. It's under Areceli name and his name is Tom. He said it in the mail. I still haven't gotten it. My name is Deneise Davis. ***-***-****. Please help me get my money back. His number is ***-***-*****Tom. Please and thank you
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OfferUp

Customer service issue
Reported by GetHuman-deneise_
Feb 15th, 2019 - 8 mons ago
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GetHuman-deneise_ started working on this issue
Feb 15th 12:09am
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Feb 15th 12:12am