USPS charges me extra fees due to my item being overweight to ship. Therefore, they did...

GetHuman-mattydeb's customer service issue with OfferUp from February 2019

548 views | 5670 similar | 0 following
Help with my OfferUp issue
First: share to improve GetHuman-mattydeb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mattydeb's next move: find and follow the right step-by-step guide.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mattydeb will need to dig through the advice provided by OfferUp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mattydeb can let us know if they help or not.
Before contacting them, items GetHuman-mattydeb may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-mattydeb's own words
USPS charges me extra fees due to my item being overweight to ship. Therefore, they did not use the shipping label given to me by offer up. OfferUp is now saying that they will cancel my transaction if they don’t see the item shipped within * days, but the item is already on its way to the buyer. I don’t want to have any issues where the buyer receives the item and I don’t get paid because offerup cant see that the package was shipped properly. Please help me ASAP thanks.

GetHuman-mattydeb did not yet indicate what OfferUp should do to make this right.

How GetHuman-mattydeb fixed the problem

We are waiting for GetHuman-mattydeb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mattydeb fixes it.
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman-mattydeb
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 548 customers so far
Similar issue to 5670 others
0 customers following this

Timeline

GetHuman-mattydeb started working on this issue
Feb 9th, 2019 8:33pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians