My account was deleted. For lack of background knowledge to whomever is reading this so...

GetHuman2077117's customer service issue with OfferUp from January 2019

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The issue in GetHuman2077117's own words
My account was deleted. For lack of background knowledge to whomever is reading this someone just told me that i didn't follow the rules. I have already read the community guidelines. I have not broken the rules or stray away from the code of ethics or suggestions in the link you have provided. I want to know why my account was deleted and no one is answering my questions. i see people selling counterfeit items and building stores on offerup yet my account gets randomly chosen to be deleted when i actually buy from my community. Thats not ethically right. I have never had any problems with buying, messaging or selling and my account is removed for no reason? I mainly used the app to buy from my community yet the opportunity is taken away for no reason? How is that fair to your users? I'm so confused. This isnt Okay. At this point it seems as if something happened and this is a sly way of covering up. Not sure if your code had filters and i may have triggered something leading to my account being deleted but i have done nothing and would like to know for what reason.**In your terms of service agreement * shows that you have the right to delete my account which alright i get that but that's IF you have ANY means. I want to know your means. Its in our agreement.**this is the **th request. No one is taking responsibility of this issue. It keeps getting pushed up to someone else and they never get back to me. i want answers

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OfferUp

Customer service issue
Reported by GetHuman2077117
Jan 30th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5334 others
0 customers following this

Timeline

GetHuman2077117 started working on this issue
Jan 30th, 2019 7:54pm

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