Hello, my name is Alex Avila.. I writing to see who can please help me about getting a...

GetHuman-alex_avi's customer service issue with OfferUp from January 2019

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The issue in GetHuman-alex_avi's own words
Hello, my name is Alex Avila.. I writing to see who can please help me about getting a refund.. I purchased the shoes on the *, of January **** and I received in January ** I believe.. as soon as I open up the box I noticed that there are counterfeit shoes replicas .. I contacted the offer up (contact us) this app and file my claim..Yet nobody has contacted me yet.. so what is the next step as far as getting my refund or sending the shoes back and receiving my money back..Transaction number *******.. thank you for your time hopefully I hear back soon from someone that can really help me, since you offer up app doesn’t not have a actual contact phone ..This becoming a very fustraded situation it seem all I getting same email that some will contact Me and they never do.. I don’t want to go social media about the situation ..
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Customer service issue
Reported by GetHuman-alex_avi
Jan 13th, 2019 - 9 mons ago
I have an issue with OfferUp too
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GetHuman-alex_avi started working on this issue
Jan 13th 6:42pm