Hello my name is Esmeralda Alvarez I have been scammed through a fake PayPal payment...

GetHuman-eswinnni's customer service issue with OfferUp from January 2019

22 views
 | 
4798 similar
 | 
0 following
Help with my OfferUp issue
First: share to improve GetHuman-eswinnni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-eswinnni's next move: try the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eswinnni will want to follow the link below to head to their help center. We will check on GetHuman-eswinnni later to make sure it's all set or try to help escalate.
The issue in GetHuman-eswinnni's own words
Hello my name is Esmeralda Alvarez I have been scammed through a fake PayPal payment & email. I already shipped the item to the buyer. He’s name is Brandy Lee on offer I cant no longer find him I’m not sure if he deleted his account I message PayPal since I had suspected a fraud cause the fake PayPal email. & they messaged me back saying I was correct I had been scam.I sold him a iPhone * **gb for $*** item has been shipped. I am hoping that OfferUp is able to do something because it is truly unfair that these type of people are even allowed on this app. The app should be free on scamming and phising, just as stated on your website that this app is actively checking for that type of stuff. I am truly upset, especially because selling this item and getting no money is causing me financial hardship. I am not able to pay my bills. He’s email is *****@***.com & the number where he was texting me from **********
GetHuman-eswinnni did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman-eswinnni fixed the problem
We are waiting for GetHuman-eswinnni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eswinnni fixes it.
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman-eswinnni
Jan 13th, 2019 - 9 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 22 customers so far
Similar issue to 4798 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-eswinnni started working on this issue
Jan 13th 5:21pm