Hello my name is Esmeralda Alvarez I have been scammed through a fake PayPal payment...

GetHuman-eswinnni's customer service issue with OfferUp from January 2019

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The issue in GetHuman-eswinnni's own words
Hello my name is Esmeralda Alvarez I have been scammed through a fake PayPal payment & email. I already shipped the item to the buyer. He’s name is Brandy Lee on offer I cant no longer find him I’m not sure if he deleted his account I message PayPal since I had suspected a fraud cause the fake PayPal email. & they messaged me back saying I was correct I had been scam.I sold him a iPhone * **gb for $*** item has been shipped. I am hoping that OfferUp is able to do something because it is truly unfair that these type of people are even allowed on this app. The app should be free on scamming and phising, just as stated on your website that this app is actively checking for that type of stuff. I am truly upset, especially because selling this item and getting no money is causing me financial hardship. I am not able to pay my bills. He’s email is *****@***.com & the number where he was texting me from **********
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Customer service issue
Reported by GetHuman-eswinnni
Jan 13th, 2019 - 9 mons ago
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GetHuman-eswinnni started working on this issue
Jan 13th 5:21pm