Defective item.

GetHuman-mz_trini's customer service issue with OfferUp from January 2019

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The issue in GetHuman-mz_trini's own words
Get my money back ... Hi I had ordered a iRobot Roomba for $***, it was shipped to me late and with the holidays I couldn’t wait around for it to arrive. I just got home today to open the package and had noticed it had been used with the smart app that stays it was used * times, I can see scratches on the machine. It was advertised brand new never used. But that wasn’t all, the battery or something must be defective. It would say sign of charging error, i sos t over * hrs searching for help but still it would not work, please help me get my refund. I can’t believe it’s only * days buyer protection when I wasn’t even home to open it. Order number *******
I can’t get it to work
Refund my money
Over a year.
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OfferUp

iRobot roomba
Customer service issue
Reported by GetHuman-mz_trini
Jan 13th, 2019 - a mon ago
I have an issue with OfferUp too
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Seen by 6 customers so far
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Timeline
GetHuman-mz_trini started working on this issue
Jan 13th 7:19am