NOT FIXED

GetHuman-drewdrop's customer service issue with OfferUp from January 2019

Help with my OfferUp issue
The issue in GetHuman-drewdrop's own words
Make a complaint about being given one star when I had not had a transaction. Then someone gave me a *-star rating and I still hadn't had a transaction. I want those first two transactions deleted from the system! ... I have two interactions where I was giving a poor rank that I never participated in... I want those first two one or two star ratings removed, since there was no purchase that transpired. All of a sudden I just noticed that my rating was * star and then one and a half Stars. I recently started wanting to use OfferUp more, and understand that I NOW have a chance to rate the other person or at least indicate that no transaction occurred. Please change my rating to only two transactions and whatever rank I was given by those two individuals*couples.**Also what happened to notifications of when I received a message from someone I'm inquiring with? I used to get a notification whenever I was receiving a message and there's no way to adjust at that I can find...**Thanks in advance,* Drew!
Before ever having a transaction with anyone I was somehow rated one star and then one and a half Stars... ridiculous!
Make customer service Representatives available to call buy a *** number.**I also want a settings option that I can make OfferUp my own* I want to be able to receive notifications on my phone when I get a message...
I look almost everyday at OfferUp. I expect to be able to reach a customer service representative whenever I need to...
I've tried clicking everywhere and have not been able to have any effect on the situation it looks like now they are at least allowing one to rate someone else or to say that you actually didn't have a transaction with them* so that's positive!
I have an issue with OfferUp too
How GetHuman-drewdrop fixed the problem
We are waiting for GetHuman-drewdrop to fix the problem and share the solution with the rest of us customers.
Please help with my OfferUp issue
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OfferUp

Rating system
Customer service issue
Reported by GetHuman-drewdrop
Jan 3rd, 2019 - 4 mons ago
I have an issue with OfferUp too
Fixed
Seen by 5 customers so far
Similar issue to 4488 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-drewdrop started working on this issue
Jan 3rd 8:08pm
GetHuman-drewdrop indicated the issue is not fixed yet.
Jan 6th 5:47pm