GetHuman-drewdrop's customer service issue with OfferUp from January 2019
Help with my OfferUp issue
The issue in GetHuman-drewdrop's own words
Make a complaint about being given one star when I had not had a transaction. Then someone gave me a *-star rating and I still hadn't had a transaction. I want those first two transactions deleted from the system! ... I have two interactions where I was giving a poor rank that I never participated in... I want those first two one or two star ratings removed, since there was no purchase that transpired. All of a sudden I just noticed that my rating was * star and then one and a half Stars. I recently started wanting to use OfferUp more, and understand that I NOW have a chance to rate the other person or at least indicate that no transaction occurred. Please change my rating to only two transactions and whatever rank I was given by those two individuals*couples.**Also what happened to notifications of when I received a message from someone I'm inquiring with? I used to get a notification whenever I was receiving a message and there's no way to adjust at that I can find...**Thanks in advance,* Drew!
Before ever having a transaction with anyone I was somehow rated one star and then one and a half Stars... ridiculous!
Make customer service Representatives available to call buy a *** number.**I also want a settings option that I can make OfferUp my own* I want to be able to receive notifications on my phone when I get a message...
I look almost everyday at OfferUp. I expect to be able to reach a customer service representative whenever I need to...
I've tried clicking everywhere and have not been able to have any effect on the situation it looks like now they are at least allowing one to rate someone else or to say that you actually didn't have a transaction with them* so that's positive!
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