I sold * items to the same person, out of ignorance and it being my first sale i used o...

GetHuman-sonyiajo's customer service issue with OfferUp from December 2018

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The issue in GetHuman-sonyiajo's own words
I sold * items to the same person, out of ignorance and it being my first sale i used only one package and one lable because they both were going to the same exact person it made sense to me. Now the sale of one item was cancelled because i didnt use the other lablel. So, Mike now has both items but only one is paid for. How can this be fixed? mike contacted me because he realized that he got both coins yet offer up didnt charge for the second coin and said sale is cancelled. Mike has both coins. I really think i should be able to get the other coin money since mike has the coin. If this doesnt get resolved I will not use offer up any more at all as a buyer or as a seller.
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OfferUp

Customer service issue
Reported by GetHuman-sonyiajo
Dec 4th, 2018 - 2 mons ago
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GetHuman-sonyiajo started working on this issue
Dec 4th, 2018 12:23am
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Dec 4th, 2018 12:33am