I was just looking to but the iPhone * Plus and “Travis” had a good offer so I took it...

GetHuman1657878's customer service issue with OfferUp from November 2018

3582 similar
0 following
Help with my OfferUp issue
First: share to improve GetHuman1657878's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1657878's next move: go to the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1657878 will want to follow the link below to head to their help center. We will check on GetHuman1657878 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1657878 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1657878's own words
I was just looking to but the iPhone * Plus and “Travis” had a good offer so I took it and right away he asked if I had apple pay or cash app I said no and then he accepted offer and I was waiting for him to ship it and I got a notification saying they reminded him to ship it asap and then I went to message him and just said do you know by any chance when your going to be shipping it out and it said message could no longer send to that user he was unavailable and stuff and I went to his profile and it was deactivated. And I have all the proof that I made the payment and never got anything
GetHuman1657878 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman1657878 fixed the problem
We are waiting for GetHuman1657878 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1657878 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1657878
Nov 30th, 2018 - 6 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 2 customers so far
Similar issue to 3582 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1657878 started working on this issue
Nov 30th, 2018 1:58am