OfferUp Support Request: *********Transaction * is ********I received a cancelation of...

GetHuman-ashemer's customer service issue with OfferUp from November 2018

13 views
 | 
3543 similar
 | 
1 following
Help with my OfferUp issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get OfferUp help.
The issue in GetHuman-ashemer's own words
OfferUp Support Request: *********Transaction * is ********I received a cancelation of a transaction after the buyer had received the item. I contacted offerup support and they say the item was not shipped. Not only i have proof that it was shipped but it was also delivered in * days !!* Attached is the label showing the belt was sent. Below is the link matching this label clearly stating the item was delivered on November **th.**Please release my funds. Ive attempted to contact the buyer multiple time asking if he received the item and he has not responded. So clearly i am being scammed and Ioffer up needs to do something about this. ***https:**tools.usps.com*go*TrackConfirmAction?tRef*fullpage&tLc**&text******&tLabels***************************%*C*Elario (OfferUp Support)**Nov **, **:** AM PST**Hi Ash,**Elario Here,**We’ve canceled the transaction for Gucci GG silver buckle belt authentic because it hadn’t shipped to the buyer within * days.**Do not ship the item now, even if you already have the shipping label.**You’re free to work with other buyers on this item. Please remember to ship promptly in the future!**Thank you for using OfferUp.**Team OfferUp
GetHuman-ashemer did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman-ashemer fixed the problem
We are waiting for GetHuman-ashemer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ashemer fixes it.
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman-ashemer
Nov 28th, 2018 - 9 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 13 customers so far
Similar issue to 3543 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-ashemer started working on this issue
Nov 28th, 2018 7:58pm
GetHuman-ashemer shared this issue with friends on Facebook
Nov 28th, 2018 7:59pm