I received a product shipped to me that is counterfeit. However, the post office took...

GetHuman-msjacks's customer service issue with OfferUp from November 2018

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The issue in GetHuman-msjacks's own words
I received a product shipped to me that is counterfeit. However, the post office took * days to actually deliver the item even though it was marked delivered. This often happens because I live in a very busy area and they do not feel it is safe to leave the package. Though I have complained repeatedly about marking a package delivered without it actually being delivered, they still do this. Thus, the item in this case took * days to arrive after the “delivery“ and that was after the buyer protection claim window (which is entirely too short). Once I received the item, I realized it is counterfeit and immediately went to make a claim, but I can’t. I would like this rectified in the form of a refund, as I paid $*** for fake shoes. Thanks.
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Customer service issue
Reported by GetHuman-msjacks
Nov 24th, 2018 - 10 mons ago
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GetHuman-msjacks started working on this issue
Nov 24th, 2018 3:21pm