I had the promotion fre trial roll over to bill me **.**$ because i couldnt find the wa...

GetHuman-shawnat's customer service issue with OfferUp from November 2018

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The issue in GetHuman-shawnat's own words
I had the promotion fre trial roll over to bill me **.**$ because i couldnt find the way to unsu subscribe. When offetup billed my card $**.** (which is silly given the fact yhat im trying to sell one pair of shoes for $** it's illogical. Space I want my money refunded to my account as quickly as possible I have taken screenshots to document that you listed those are two separate subscriptions on which boat never expires which was the trial for the free promotion and the second which is a Monthly subscription I feel OfferUp makes it intentionally difficult to contact them and intentionally difficult to cancel a free trial knowing that it will roll over and charge customer I was not impressed with the results I still haven't sold the single $** pair of shoes and I want you to refund the $** that you basically renewed without my consent or my ability to unsubscribe. Please refund me I have already submitted this request yet I never received the email I was promised to confirm you received it I have screenshots to document this . Space please just do the right thing and refund my money now.

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OfferUp

Customer service issue
Reported by GetHuman-shawnat
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 3182 others
0 customers following this

Timeline

GetHuman-shawnat started working on this issue
Nov 13th, 2018 6:28pm