I was just told by your staff in an email that I waited past the * day period to reques...

GetHuman1375646's customer service issue with OfferUp from October 2018

2509 similar
0 following
Help with my OfferUp issue
First: share to improve GetHuman1375646's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1375646's next move: go to the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1375646 will want to follow the link below to head to their help center. We will check on GetHuman1375646 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1375646 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1375646's own words
I was just told by your staff in an email that I waited past the * day period to request a refund. Do you know how to work your program? I requested a return as soon as I examined the bag and I have requested a return every day since. I have never even been responded to except to hear that you are denying my return request. I feel defrauded by your company and that you have stolen my money. Yes, you read me right - I am livid!*Kathy Preston
GetHuman1375646 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman1375646 fixed the problem
We are waiting for GetHuman1375646 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would OfferUp email you?
This email address isn't valid
Follow this issue
See how GetHuman1375646 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1375646
Oct 19th, 2018 - 3 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 2 customers so far
Similar issue to 2509 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1375646 started working on this issue
Oct 19th, 2018 6:25pm