Ad was substituted for some stranger's ad, can't confirm phone, and poor customer service getting help with these technical glitches -- with looming DEADLINE to sell!
GetHuman1371567's customer service issue with OfferUp from October 2018
Help with my OfferUp issue
The issue in GetHuman1371567's own words
Sell something. ... I had paid to promote an item. Later, I kept the ad running and now lowered the price and need to have it sold AND picked up in next TWO DAYS. At this most crucial time somehow their system substituted our listing for somebody's Toyota! Haven't heard back from customer service in a day and running out of time. **Also, can't re-create the old ad (get error code) and can't confirm phone number (get error code for one number and never received text for another). Very frustrating -- AND they have no customer service phone number!
Restore my ad and confirm my phone number.
Have paid to promote and used them for years now.
Tried e-mailing them with support request.
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