I have an out an offer up for a bar ***$. The buyer asked me to take Bar down as sold...

GetHuman-kjacob's customer service issue with OfferUp from October 2018

Help with my OfferUp issue
The issue in GetHuman-kjacob's own words
I have an out an offer up for a bar ***$. The buyer asked me to take Bar down as sold . We agreed On a certain dollar amount she provided me with Fed ex tracking number for the money. I contacted FedEx I found out that a third-party placed a return to sender Without even a notifying me. I’ve tried very hard to get a hold of this person through email to verify it and no response. That is not good experience on offer up from that buyer.
GetHuman-kjacob did not yet indicate what OfferUp should do to make this right.
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How GetHuman-kjacob fixed the problem
Reached out to the buyer and they responded within a day unknowingly of what had happened
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Customer service issue
Reported by GetHuman-kjacob
Oct 17th, 2018 - 3 mons ago
I have an issue with OfferUp too
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Seen by 5 customers so far
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GetHuman-kjacob started working on this issue
Oct 17th, 2018 4:43pm
GetHuman-kjacob confirmed the issue is fixed. Hooray!
Oct 18th, 2018 8:04pm