* days ago I purchased an iPhone X from PhonesRUs through the app for $*** because I wa...
GetHuman-drewmora's customer service issue with OfferUp from June 2018
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The issue in GetHuman-drewmora's own words
* days ago I purchased an iPhone X from PhonesRUs through the app for $*** because I wanted the buyer protection. They were very friendly and worked with me so that I could pay through the app and get the Buyer protection. After I purchased it the user said they shipped it, but they simply prepared a shipping label, the item hasn’t moved for * days and USPS never recieved it, the user just created a shipping label on the USPS website, but never actually shipped the item. According to OfferUp’s Buyer Protection Policy, if the seller doesn’t ship the item within * days the buyers money is refunded up to $***. I would like OfferUp to refund my $*** because their policy says so.
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