When I mark something sold and then try to rate the buyer, I get a message instead sayi...

GetHuman-jcme's customer service issue with OfferUp from June 2018

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Help with my OfferUp issue
GetHuman-jcme's next move: try the OfferUp help center.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jcme will want to follow the link below to head to their help center. We will check on GetHuman-jcme later to make sure it's all set or try to help escalate.
The issue in GetHuman-jcme's own words
When I mark something sold and then try to rate the buyer, I get a message instead saying that there is an error and try back later. This problem has been going on for five days. Without being able to rate them, they are not able to rate me. I have turned my phone off and restarted it but that did not help. I haven't uninstalled*reinstalled the app because I have been afraid that I would lose all my postings and deals that are going on. What can you do to help me so I can please rate people and be rated back.
GetHuman-jcme did not yet indicate what OfferUp should do to make this right.
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OfferUp

Customer service issue
Reported by GetHuman-jcme
Jun 8th, 2018 - a yr ago
I have an issue with OfferUp too
Fixed
Seen by 16 customers so far
Similar issue to 476 others
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Timeline
GetHuman-jcme started working on this issue
Jun 8th, 2018 8:40pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 8th, 2018 11:40pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 8th, 2018 11:42pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 8th, 2018 11:43pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 8th, 2018 11:43pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 8th, 2018 11:43pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 8th, 2018 11:53pm
GetHuman-jcme indicated the issue is not fixed yet.
Jun 10th, 2018 5:53am
GetHuman-jcme indicated the issue is not fixed yet.
Jun 10th, 2018 5:56am