Good morning, This morning I accepted an offer to sell a purse and ship it from Califor...

GetHuman-alanamic's customer service issue with OfferUp from May 2018

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The issue in GetHuman-alanamic's own words
Good morning, This morning I accepted an offer to sell a purse and ship it from California to New Jersey*I offered $*.** as the shipping price because that is what USPS charges for a flat rate shipping envelope. Instead, I received a USPS printable label for TEN POUNDS. The package only weighs one pound seven ounces. This is crazy to ask a customer to pay for ten pounds of shipping when it's not needed. PLEASE inform on how OfferUp Shipping works so that the buyer is not saddled with added unnecessary costs. THank you! -Alana Brown
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OfferUp

Customer service issue
Reported by GetHuman-alanamic
May 23rd, 2018 - 6 mons ago
I have an issue with OfferUp too
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Seen by 3 customers so far
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Timeline
GetHuman-alanamic started working on this issue
May 23rd 3:56pm