I sold a pair of Ariat boots to a Jose on CA, the buyer has said they received the prod...

GetHuman708551's customer service issue with OfferUp from May 2018

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The issue in GetHuman708551's own words
I sold a pair of Ariat boots to a Jose on CA, the buyer has said they received the product, however USPS said they couldn’t read the tracking number as somthing may have happened during shipping and so they delivered the package without updating it , and that they can’t update it . I have contacted offer up MULTIPLE TIMES with only one response saying they will get me to a special team- never heard anything back so I have been emailing them everyday with no responses. These were expensive boots , they need to release this money to my account, the buyer confirmed they received it . I don’t understand why they can’t release my money , I’ve done absolutely everything I can do on my end . Please help me get my money that offer up owes me. I currently have one other shipment in transit so I’m hoping I won’t have the same issue . This has been a complete nightmare
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Customer service issue
Reported by GetHuman708551
May 22nd, 2018 - 8 mons ago
I have an issue with OfferUp too
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Seen by 5 customers so far
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GetHuman708551 started working on this issue
May 22nd, 2018 5:59pm
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May 22nd, 2018 6:00pm