Never received the email app. Keep getting screen for cellphone app, WHICH I CANNOT USE...

GetHuman611996's customer service issue with OfferUp from April 2018

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The issue in GetHuman611996's own words
Get the email app for first time, so I can sell something ... Never received the email app. Keep getting screen for cellphone app, WHICH I CANNOT USE!!
I cannot sell anything without the email app
Email the app to me at *****@***.com. JJ
I have an issue with OfferUp too
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OfferUp

Email (ONLY the EMAIL) App to sell something for first time
Customer service issue
Reported by GetHuman611996
Apr 19th, 2018 - 7 mons ago
I have an issue with OfferUp too
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Timeline
GetHuman611996 started working on this issue
Apr 19th 5:31pm
GetHuman611996 confirmed the issue is fixed. Hooray!
Apr 22nd 6:35pm