Purchased a pair of oakleys * years ago.... they only have a * year warranty but i am j...

GetHuman-hellbeas's Complaint issue with Oakley from November 2019

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The issue in GetHuman-hellbeas's own words
Purchased a pair of oakleys * years ago.... they only have a * year warranty but i am just now finding out after ive paid to replace the lenses that the frame is defective and does NOT hold new lense replacements on the right side . They popped out and hit the ground creating a scratch. Called oakley and after complaining and stating the obvious all i was offered was ** off to a new pair. Which is complete bs.. i negotuated ** off but am still instisfied at a defect no one knew existed until i paid to replace the lenses. They should stand by their product error and correct the wrong that was un noticed thru the warranty period. A defect is a defect and doesnt matter * years or *...it was still there.

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Oakley

Complaint issue
Reported by GetHuman-hellbeas
Nov 26th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman-hellbeas started working on this issue
Nov 26th, 2019 1:45am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:46am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:46am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:46am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:47am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:47am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:47am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:47am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 1:48am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 26th, 2019 9:13am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 29th, 2019 2:45am
GetHuman-hellbeas indicated the issue is not fixed yet.
Nov 29th, 2019 2:45am
GetHuman-hellbeas indicated the issue is not fixed yet.
Dec 5th, 2019 2:22am

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