Hello*I live in Munich*I sent a letter in order to cancel my contract but I haven*t bee...

GetHuman918462's customer service issue with O2 Mobile from July 2018

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The issue in GetHuman918462's own words
Hello*I live in Munich*I sent a letter in order to cancel my contract but I haven*t been replied.*I am leaving Munich at the end of this month and I want my contract to be finished.*As I didn*t receive any answer, last week I went to the central shop in Marienplatz to fix it. Thet required me some papers and they said that in the next days I would receive an e-mail. However I haven*t received anything yet. **I hope you can help me to solve this problem
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O2 Mobile

Customer service issue
Reported by GetHuman918462
Jul 26th, 2018 - 10 mons ago
I have an issue with O2 Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 7 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman918462 started working on this issue
Jul 26th, 2018 11:02am