Hello my name is Steve Gilbert. I live in Meridian Mississippi and eat at the o' Charle...

GetHuman-sm_gilbe's customer service issue with O'Charley's, Inc. from November 2018

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Hello my name is Steve Gilbert. I live in Meridian Mississippi and eat at the o' Charley's*restaurant here fairly regular.* That is restuarant ********* Bonita Lakes Dr.**Anyway I had the privilege of meeting for you name Shaniqua.* She is a extremely nice black lady that might be the manager.* We were there ******** and paid at *:**:** PM check* *********I will know my eat my food at restaurants even if it is not fixed just right. Because I'm usually afraid of what they might do to return plates if they get upset. But this very nice lady assured me it was okay to return my food and they would get it just right. I ordered Louisiana Steak and asked for extra spicey (hot)* When I tasted my food it was extremely salty. I have a heart condition in try not to eat very much salt. I told "Shinika" (sp) ?* About my food being to selfie and she assured me she would get it right. We both agreed that since I asked for extra spice it probably comes with extra salt also. She brought me out another full meal and everything was cooked perfect and tasted great. Now that is what I call GREAT Serfs. I suggest that you do your best to hang on to this woman, she knows what it takes to get customers to come back on a regular basis.* Please put something in her record about her attitude, courtesy, professionalism and actually compassion. Or do something very nice for her. I believe that she will be making you a lot of money, I hope you can reward her for that.**Thank you,**Steve Gilbert******* Suqualena Road**Chunky, MS* **********-***-********Sent via the Samsung Galaxy S* active, an AT&T *G LTE smartphone.

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O'Charley's, Inc.

Customer service issue
Reported by GetHuman-sm_gilbe
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 34 others
0 customers following this

Timeline

GetHuman-sm_gilbe started working on this issue
Nov 8th, 2018 3:05am