Stop charging tax on take-out orders!!! I have called the customer rep. left message fo...

GetHuman-debra_ta's customer service issue with O'Charley's, Inc. from June 2018

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The issue in GetHuman-debra_ta's own words
Stop charging tax on take-out orders!!! I have called the customer rep. left message for restaurant mgr. and have told the employees who wait on me. Ohio does not charge sales tax on take out order, to go, drive-thru except on pop items which I never order. Tired of the attitude when I ask for a correction. I order on phone for to go order and I pick it up in a bag at the take out counter on the other side of the restaurant. I see, when I needed to review my all purchases for a rebate issue that I was charged tax AGAIN and did not catch it before I left the restaurant.
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O'Charley's, Inc.

Customer service issue
Reported by GetHuman-debra_ta
Jun 30th, 2018 - a yr ago
I have an issue with O'Charley's, Inc. too
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Seen by 3 customers so far
Similar issue to 14 others
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Timeline
GetHuman-debra_ta started working on this issue
Jun 30th, 2018 8:16pm