I started and received my order. It was just the frozen meals. I only received ** day o...

GetHuman-lenamcat's Complaint issue with NutriSystem from May 2020

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The issue in GetHuman-lenamcat's own words
I started and received my order. It was just the frozen meals. I only received ** day of food. I called yesterday and girl told me to go ahead and start and the rest of my food would be coming. I called today and spoke with TJ he told me I should not have started my diet yet. Then he tells me my first week is pre picked for me. I ordered and paid for ** days of frozen meals received only ** and know I’m being told I should never had started until all my food was here. I was never told you pick my first week. Can you please tell me what I’m suppose to do for a month when I only have ** days of food. Even if you pick my first week I’m still missing a week of food. I expressed to Drew your sales person I did not care for your non frozen meals but he never told me about first week. I appreciate your help in this matter. Please be sure all your reps are on same page when people call in. Three different answers from three different people

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NutriSystem

Complaint issue
Reported by GetHuman-lenamcat
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 198 others
0 customers following this

Timeline

GetHuman-lenamcat started working on this issue
May 22nd, 2020 8:34pm