I had PDF Converter * installed on my desktop computer. Unfortunately my hard disk fail...
GetHuman832761's customer service issue with Nuance.com from June 2018
Help with my Nuance.com issue
The issue in GetHuman832761's own words
I had PDF Converter * installed on my desktop computer. Unfortunately my hard disk failed and I needed the PDF converter to process a document, but since it was on the desktop, I reinstalled it on my notebook computer and successfully used it.*Now, however with the Desktop computer running I want to reinstall it on that machine, but your installation software sees it as a second installation and will not install it. Can you please fix it so that I can reinstall PDF Converter back on to my original machine? *Thank you.
GetHuman832761 did not yet indicate what Nuance.com should do to make this right.
I have an issue with Nuance.com too
How GetHuman832761 fixed the problem
We are waiting for GetHuman832761 to fix the problem and share the solution with the rest of us customers.
Please help with my Nuance.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.