I returned my NuWave Pro Chef on June **, and I was asked to give you the tracking numb...

GetHuman-ilsemei's Returns issue with NuWave Oven from July 2020

Help with my NuWave Oven issue
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The issue in GetHuman-ilsemei's own words
I was trying to use my little steam pan with a heavy bottom as are all my other pans. ... I returned my NuWave Pro Chef on June **, and I was asked to give you the tracking number. My order * is ********, RMA*****, and the tracking number is *ZE***E***********.*I tried calling several times, but could not get thru.*Ilse Meier
This was very frustrating and I thought it was due to the fact that I bought this years ago and it had finally given up the ghost. I am a senior and do not like cooking on a gas stove.
I have now returned the PIC Pro Chef on June **, ****, order *********, RMA * ****, Tracking **ZE***E*********** and would like a refund, please.
I have been a customer for years and expect to be for a lot more years!
No, just would like a refund, can't afford a new one, and love my little cooktop!! Thank you!!
How GetHuman-ilsemei fixed the problem
I returned the NuwavePro because, while using it with the right kind of pan with the heavy bottom, it kept giving me the "E*" error. I finally figured out that the little steamer pan I was using was just not heavy enough to use with my NuWave Pic which I have used and enjoyed for years. All my other pans are bigger and heavier and worked just fine.*I bought my PIC years ago from NuWave and love my little cooktop and hope I can enjoy it for many more years!!*Thank you NuWave for making this little cooktop. I am a senior and do not like to cook on a gas stove, which was already installed in my small cottage.*Sincerely, Ilse Meier
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NuWave Oven

My Nuwave cooktop.
Returns issue
Reported by GetHuman-ilsemei
Jul 2nd, 2020 - 4 months ago
Fixed
GetHuman-ilsemei shared how to fix
Seen by 5 customers so far
Similar issue to 870 others
0 customers following this
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Timeline

GetHuman-ilsemei started working on this issue
Jul 2nd 5:29pm
GetHuman-ilsemei confirmed the issue is fixed. Hooray!
Jul 2nd 10:04pm