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The issue in GetHuman2158638's own words
I purchased an air fryer for my mother as a gift. The first time we turned it on it shut off after a few minutes and never worked again. They charged my mother shipping for a new parts and told my mother to pay out of her pocket to return the defective one. This is insane I paid ***.** on sale for this item and then it’s going to cost another **.** to get a replacement and send the other one? This is a defective product and I want it replaced at the company’s shipping expense and I want my mother refunded for what she had to pay to ship parts
GetHuman2158638 did not yet indicate what NuWave Oven should do to make this right.
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