Reduced flight fares - i hope that does not mean reduced services.

GetHuman3373988's customer service issue with Norwegian Cruise Line from August 2019

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The issue in GetHuman3373988's own words
I was trying to get flight info (time and flight number as well as baggage cost and limit info. ) ... Trying to get info on my flights booked thru ncl. I have called and I have emailed and had no resolution. They tell me the dates even tell me the connections however they cannot tell me times, flight numbers or airlines.
We need to know what time our plane leaves in order to make arrangements to be at the airport and what baggage costs and limits might be. It would also be nice to be able to get seat assignments.
I would like to know what airline we are flying with and to know the flight numbers.
We have cruised with NCL numerous times and are Platinum members - this is the first time we are booking flight thru NCL.
I have tried calling NCL, I have emailed and I am told they don't know by phone and no response from emails.
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Norwegian Cruise Line

Reduced airfare
Customer service issue
Reported by GetHuman3373988
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 445 others
0 customers following this

Timeline

GetHuman3373988 started working on this issue
Aug 5th, 2019 8:14pm

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