I was robbed while on NCL trip to Australia and Indonesia departing Feb **. I just rece...

GetHuman2594242's customer service issue with Norwegian Cruise Line from March 2019

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The issue in GetHuman2594242's own words
I was robbed while on NCL trip to Australia and Indonesia departing Feb **. I just recently the * page investigation report was not even turned in to the corporate office. I am requesting your legal representative. Some of the jewelry was never returned although the most expensive piece was " found" ?? After * days of searching with metal detectors. This was planted no doubt after I indicated I would contact police and coast guard at the next stop. You employ THIEVES as cabin stewards and the public needs to be aware. I consider myself lucky I wasn't raped or murdered as my steward approached my room at **:** pm the first night. I am experiencing nightmares over this incident. I am also requesting the return of the other costume jewelry which was on the vanity with the ruby opal ring. This stewart was never taken off the job and smirked everytime I left the room. No doubt all the "security" are in this together and cover for one another. Still missing is the * strand pick suede necklace with the silver Greek letters. After contacting NCL security upon returning home I was instructed to file a lost claim and it could be found. Guess they think they can search the staff's cabins again and "find" it.*You are thieves and trip advisor and the coast guard need to be advised. There is no telling how many of these similar incidents take place and kept secret since the ship works together to keep it quite.*Right now I am requesting your legal firm's contact information. ASAP!

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Norwegian Cruise Line

Customer service issue
Reported by GetHuman2594242
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 268 others
0 customers following this


GetHuman2594242 started working on this issue
Mar 26th, 2019 3:27am

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