I was robbed while on NCL trip to Australia and Indonesia departing Feb **. I just rece...

GetHuman2594242's customer service issue with Norwegian Cruise Line from March 2019

18 views | 268 similar | 0 following
Help with my Norwegian Cruise Line issue
Next: our robot will wait on hold for GetHuman2594242 to get a Norwegian Cruise Line rep on the line!
Always use the GetHuman Phone to call Norwegian Cruise Line. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2594242's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2594242 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2594242's own words
I was robbed while on NCL trip to Australia and Indonesia departing Feb **. I just recently the * page investigation report was not even turned in to the corporate office. I am requesting your legal representative. Some of the jewelry was never returned although the most expensive piece was " found" ?? After * days of searching with metal detectors. This was planted no doubt after I indicated I would contact police and coast guard at the next stop. You employ THIEVES as cabin stewards and the public needs to be aware. I consider myself lucky I wasn't raped or murdered as my steward approached my room at **:** pm the first night. I am experiencing nightmares over this incident. I am also requesting the return of the other costume jewelry which was on the vanity with the ruby opal ring. This stewart was never taken off the job and smirked everytime I left the room. No doubt all the "security" are in this together and cover for one another. Still missing is the * strand pick suede necklace with the silver Greek letters. After contacting NCL security upon returning home I was instructed to file a lost claim and it could be found. Guess they think they can search the staff's cabins again and "find" it.*You are thieves and trip advisor and the coast guard need to be advised. There is no telling how many of these similar incidents take place and kept secret since the ship works together to keep it quite.*Right now I am requesting your legal firm's contact information. ASAP!

GetHuman2594242 did not yet indicate what Norwegian Cruise Line should do to make this right.

How GetHuman2594242 fixed the problem

We are waiting for GetHuman2594242 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Norwegian Cruise Line's attention and get better help faster. Tap below to get started.
Having Norwegian Cruise Line issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2594242 fixes it.
This email address isn't valid

Norwegian Cruise Line

Customer service issue
Reported by GetHuman2594242
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 268 others
0 customers following this


GetHuman2594242 started working on this issue
Mar 26th, 2019 3:27am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies