Norwegian Cruise Line Customer Service

Answers to Common Problems

Use Norwegian Cruise Line's Phone Number

Norwegian Cruise Line's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
Call Norwegian Cruise Line Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Norwegian Cruise Line.
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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Norwegian Cruise Line.
Do I need a passport to go on a Norwegian Cruise Line cruise? Yes, a passport is generally required to go on a Norwegian Cruise Line cruise. However, the specific documentation needed depends on... Read more
Can I bring my own alcohol on board? No, Norwegian Cruise Line does not allow guests to bring their own alcohol on board. They have a strict policy prohibiting any personal... Read more
Are there laundry facilities available on board? Yes, Norwegian Cruise Line offers laundry facilities on board their ships. Guests can take advantage of self-service laundromats equipped... Read more
Can I make changes to my reservation after it has been booked? Yes, you can make changes to your reservation after it has been booked with Norwegian Cruise Line. We understand that plans can change,... Read more
What Are the Best Ocean Cruise Companies? The "best" ocean cruise lines are those that meet the needs of passengers. Passengers should choose a line that offers cruises within... Read more
Are there any age restrictions for passengers on Norwegian Cruise Line cruises? Norwegian Cruise Line welcomes passengers of all ages. However, certain age restrictions apply for specific areas and activities onboard.... Read more
What is the Wi-Fi availability and cost on Norwegian Cruise Line ships? Norwegian Cruise Line offers Wi-Fi connectivity throughout their fleet of ships. Guests can access the internet and stay connected... Read more
There's more!
Click below to show 8 more questions, answers, and complete guides to common Norwegian Cruise Line customer support problems.

Recent reasons customers contacted Norwegian Cruise Line:

Mother is on an Oceana cruise in the Caribbean, and she was on to Monica, the last I he...
We booker a cruise with Norwegian cruise lines in April of ****. The cruise was celebra...
I, Ngoc Duong, latitude number *********, a devoted NCL passenger.**I am writing to com...
Hello- my cruise reservation number is ******** Shelia Forrest & Alana Beard leaving fr...
Disembarked to the Norwegian Joy due to covid related issues, luggages was not returned...
I feel very misled about the free free free... excursions free open bar free second gue...
I cannot pay online for service charges and want to do it before prices go up Sunday.
I need to know about the service charge after receiving an email from you
My case number ******** has not been addressed and it past the ** days
Hello, we are due to travel on Norwegian Sun, Jan *th cabin ****, penthouse suite. Do w...
I have a Norwegian cruise gift card that expires this month. I want to know if I can ge...
I have a gift card that expires this month. I would like to know if you are extending t...
Have filed claim with AON insurance for trip cancellation due to hurricane Ian. They r...
Many of us are trying to upload our pictures. Your upload function is useless. I am an...
I need a copy of my bill from our cruise on Norwegian Joy.********-*********I incurred...

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Does GetHuman work with Norwegian Cruise Line?

GetHuman does not work with Norwegian Cruise Line's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Norwegian Cruise Line at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Norwegian Cruise Line's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Norwegian Cruise Line at a Glance

Norwegian Cruise Line has no chat option
Norwegian Cruise Line has no customer email
Norwegian Cruise Line has 2 help forums
Norwegian Cruise Line has no twitter handle
Norwegian Cruise Line has no facebook page
Norwegian Cruise Line Phone Number and Contact Information

Answered on this page:

What is the cancellation policy for Norwegian Cruise Line?
How Do I File a Lost and Found Claim with Norwegian Cruise Lines?
What is the dress code on board Norwegian Cruise Line ships?
Are there any health and safety measures in place on Norwegian Cruise Line ships?
Are there any special dietary accommodations available?
What activities are available for children on board Norwegian Cruise Line ships?
What is the onboard currency and payment options on Norwegian Cruise Line ships?
Solutions to common issues

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