on ******* I booked * shore excursions for a total of $*** and paid for them with a Vis...

GetHuman699991's customer service issue with Norwegian Cruise Line from May 2018

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The issue in GetHuman699991's own words
on ******* I booked * shore excursions for a total of $*** and paid for them with a Visa card. Later that day I finished paying for the rest of my cruise for $*,***.**. When I looked at the confirmation page it showed both charges. It looks to me like I have been charged twice for the shore excursions. My reservation number is ********. Any help you can provide me would be greatly appreciated. Thank You,*Richard R Baker Jr
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Norwegian Cruise Line

Customer service issue
Reported by GetHuman699991
May 19th, 2018 - 6 mons ago
I have an issue with Norwegian Cruise Line too
Fixed
Seen by 16 customers so far
Similar issue to 661 others
0 customers following this
Items needed
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Booking reference
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman699991 started working on this issue
May 19th 6:05pm
GetHuman699991 indicated the issue is not fixed yet.
May 20th 1:34am
GetHuman699991 shared this issue with others over email
May 20th 1:35am
GetHuman699991 indicated the issue is not fixed yet.
May 20th 1:36am
GetHuman699991 indicated the issue is not fixed yet.
May 20th 1:40am
GetHuman699991 indicated the issue is not fixed yet.
May 20th 8:20pm
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 1:54am
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 7:48pm
GetHuman699991 shared this issue with others over email
May 22nd 7:49pm
GetHuman699991 shared this issue with others over email
May 22nd 7:49pm
GetHuman699991 shared this issue with others over email
May 22nd 7:49pm
GetHuman699991 shared this issue with others over email
May 22nd 7:49pm
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 7:51pm
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 7:51pm
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 7:51pm
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 7:51pm
GetHuman699991 indicated the issue is not fixed yet.
May 22nd 8:16pm