Hi, On April *, I issued three refund requests for cancelled flights (Austin-Paris-Aust...
GetHuman-bkragas's Refund a Charge issue with Norwegian Airlines from May 2020
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Hi, On April *, I issued three refund requests for cancelled flights (Austin-Paris-Austin in May and June). The reference numbers Norwegian Air sent me in emails are ******-******, ******-******, and ******-******. They add up to nearly $****. It has been a month and I have not received any more information from Norwegian Airlines. I understand these are terrible times for the airlines, but they are for us too and we could use the money as one of us is without work. At the very least can you please tell me when we can expect the refund? We do plan to fly on Norwegian Air in the future but it may be a couple years from now and only when a vaccine is widely available. This is the second time I've written you asking for an update. Please respond! Thank you. *Berit Kragas *****@***.com
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