I was not allowed on a plane from LAX to Rome because Norwegian requested a schengen vi...

GetHuman-ivchenko's customer service issue with Norwegian Airlines from December 2018

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The issue in GetHuman-ivchenko's own words
I was not allowed on a plane from LAX to Rome because Norwegian requested a schengen visa and I did not have it.*However I showed them the next leg travel from Rome to Moscow feom the same airport. As per schengen rules and Rome International airport I do not need a schengen or transit visa. I was checked-in for my onward flight and di not have luggage. I did not need to leave a cleared international zone of the airport. My onward flight was in *h ** min after landing of Norwegian flight. I had to buy another ticket to Moscow from LAX. I want to reimburse the ticket cost.
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Norwegian Airlines

Customer service issue
Reported by GetHuman-ivchenko
Dec 6th, 2018 - 6 mons ago
I have an issue with Norwegian Airlines too
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Seen by 8 customers so far
Similar issue to 114 others
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Timeline
GetHuman-ivchenko started working on this issue
Dec 6th, 2018 9:29am
GetHuman-ivchenko shared this issue with friends on Facebook
Dec 6th, 2018 9:31am