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The issue in GetHuman987873's own words
Shirley coppin .. flight D*****... *nd August ****.. Gatwick to LAX .. age ** years.. you have got to be the worst long haul airline I have been on.. i also would not call you low fares.. with all your extra costs it was not far behind a reputable airline.. I am only * ft and very little leg space.. the seats were hard and uncomfortable.. having to pay for videos.. headsets .. plus having to pay for good and drinks.. I expect this on short haul but certainly not on a ** hour flight.. we were packed like sardines in a tin.. one thing positive having flown with a number of long haul airlines.. I WILL NEVER FLY EITH YOU AGAIN.. sadly I have to return with you on the **th August... dreading every moment on this piece of tin with a engine... Dreamliner lol.. ** years of age travelling with you I certainly would never recommend to anyone .. I did not get discount on being a OAP
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