I have Norton VPN. On September **th I was checking with Norton and found my Norton su...

GetHuman-crdill's Refund a Charge issue with Norton AntiVirus from November 2020

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The issue in GetHuman-crdill's own words
I have Norton VPN. On September **th I was checking with Norton and found my Norton subscription was expired or not active. I renewed what I thought was my Norton VPN. It turned out I had subscribed to some other Norton product. The description on the credit card charge is, "Reference ********M**XE**L*B: Norton *NP********** Norton.com*ns AZ. $**.**"*I don't know what Norton product I have subscribed to and as for as I know I have never used it.**Please refund the amount I have been charged for this product.**Claud R. Dill Norman, Okalahoma

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Norton AntiVirus

Refund a Charge issue
Reported by GetHuman-crdill
Nov 5th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 783 others
0 customers following this

Timeline

GetHuman-crdill started working on this issue
Nov 5th, 2020 12:20pm
GetHuman-crdill indicated the issue is not fixed yet.
Nov 5th, 2020 5:45pm
GetHuman-crdill indicated the issue is not fixed yet.
Nov 6th, 2020 1:10am

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