I keep getting pop-ups from a company that claims to be Norton when I am on line. They...

GetHuman2032616's customer service issue with Norton AntiVirus from January 2019

4 views
 | 
239 similar
 | 
0 following
Help with my Norton AntiVirus issue
Did we steer you to the right help?
Waiting to see if GetHuman2032616 got the right customer help using our suggestion.
First: share to improve GetHuman2032616's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2032616 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman2032616's own words
I keep getting pop-ups from a company that claims to be Norton when I am on line. They show up in the middle of my screen and the only way to continue is to close them by pressing 'control*delete*alt'*buttons together. The message that comes across my screen is that I can not leave until I let them fix the five problems on my compromised computer. I have at no time clicked the button that they want me to, but it is getting annoying. I think that there is someone out there that is either using your name or has hacked your system. Last year I had a situation where the same thing happened with best buy, except that they managed to get my information and charge me for a product that Best Buy claims that they didn't sell.
GetHuman2032616 did not yet indicate what Norton AntiVirus should do to make this right.
I have an issue with Norton AntiVirus too
How GetHuman2032616 fixed the problem
We are waiting for GetHuman2032616 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Norton AntiVirus's attention and get better help faster. Tap below to get started.
Having Norton AntiVirus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2032616 fixes it.
This email address isn't valid

Norton AntiVirus

Customer service issue
Reported by GetHuman2032616
Jan 24th, 2019 - 3 mons ago
I have an issue with Norton AntiVirus too
Not resolved
Seen by 4 customers so far
Similar issue to 239 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2032616 started working on this issue
Jan 24th 8:22pm