I need to cancel my subscription with Norton Antivirus. They have my old email address...

GetHuman1027009's customer service issue with Norton AntiVirus from August 2018

Help with my Norton AntiVirus issue
The issue in GetHuman1027009's own words
I was trying to cancel the membership ... I need to cancel my subscription with Norton Antivirus. They have my old email address which was : *****@***.com It is now:******@***.com which is why they have not been able to contact me probably. My name is Mrs. Muriel Lobley. Tel: ***** ******. Mobile No. ***** ******. Getting through to them to cancel has been a nightmare. Could you please help. Thank you
I need to talk to someone rather than going through a maze to cancel the subscription
They could make this right by refunding me and emailing me to let me know it has been fixed.
Not sure but quite a few years
Don't know what else to do. Very frustrating
I have an issue with Norton AntiVirus too
How GetHuman1027009 fixed the problem
i eventually found the web site page and clicked unsubscribe. took quite some time. will have to wait to see if they refund me on my next bank statement
Please help with my Norton AntiVirus issue
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Norton AntiVirus

Norton Antivirus programme
Customer service issue
Reported by GetHuman1027009
Aug 28th, 2018 - 4 mons ago
I have an issue with Norton AntiVirus too
Fixed
GetHuman1027009 shared how to fix
Seen by 13 customers so far
Similar issue to 68 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman1027009 started working on this issue
Aug 28th 10:30am
GetHuman1027009 confirmed the issue is fixed. Hooray!
Aug 29th 11:41am