Mike Yates (former drainage engineer at South Tyneside Council) drew our attention to a...

GetHuman5901444's customer service issue with Northumbrian Water from March 2021

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The issue in GetHuman5901444's own words
Mike Yates (former drainage engineer at South Tyneside Council) drew our attention to a badly cracked and collapsing manhole chamber on Boldon Flats, Tyne and Wear. He said the crack warrants further investigation as water from the mudflats is most probably seeping through the crack and into the sewer. *This is of concern to East Boldon Forum because one of our community actions is to work with the landowner, tennant farmer, stakeholders and residents to improve the description, functionality and biodiversity of the mudflats and the adjoining SSSI. We are concerned that any changes to freshwater on the Flats might alter the delicate balance of nature on the Flats. This at a time when mudflats which are rare habitats, are disappearing nationally due to leakage and development pressures. Clearly we all have our work cut out. I am told by birders that it definitely takes water from the site.*We believe that Northumbrian Water may be able to help us resolve the issue by telling us if you know about the manhole and if it has been checked recently. If it has not been checked, could you send someone to assess and mend the damage, please? We are really grateful to you for your help with this matter. **Delia McNally*On behalf of East Boldon Neighbourhood Forum

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Northumbrian Water

Customer service issue
Reported by GetHuman5901444
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 29 others
0 customers following this

Timeline

GetHuman5901444 started working on this issue
Mar 29th 8:43pm

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